Each IRIS user is required to establish three security challenge questions and answers that can be used to authenticate the user's identity during a password reset request.    Users will be required to establish their security challenge questions and answers after their first login.    

• Establish Security Questions

• Update Security Questions

• Functionality

To establish or update questions and answers on the Establish Security Questions page:

1. Select three questions from the drop down list of Security Challenge Questions.

2. Enter your answer and confirm your answer for each question.

3. Select the 'Submit' button when you have finished. Users will also need to have an email address on saved on their user account to use the password reset feature.

1. If you do not have an email address saved on your account, you will be directed to the Edit My User Account screen under the Manage My Account menu.   
2. If you have an email address saved on your account, you will be directed to the Select Organization page.  The Select Organization page will display with a list of organizations you are authorized to access.  On the Select Organization page, click on the name of the organization to reach the IRIS Home page.

Note:  Each security question may be selected only once.  Answers must be at least five characters in length and cannot match the answer entered for another Security Question or your IRIS Username.

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Users may update their Security Questions on the Establish Security Question page:

1. Login to IRIS.

2. On the IRIS Home page, select  the Manage Access/Account menu link in the blue top menu bar.

3. On the Select Organization page, select the Security Questions link in the Manage My Account menu group.

4. Select three questions from the drop down list of Security Challenge Questions.

5. Enter your answer and confirm your answer for each question. Select the 'Submit' button when you have finished.  Users will also need to have an email address on saved on their user account to use the password reset feature.

1. If you do not have an email address saved on your account, you will be directed to the Edit My User Account screen under the Manage My Account menu.
2. If you have an email address saved on your account, you will be directed to the Select Organization page. The Select Organization page will display with a list of organizations you are authorized to access. On the Select Organization page, click on the name of the organization to reach the IRIS Home page.

Note:  Each security question may be selected only once.  Answers must be at least five characters in length and cannot match the answer entered for another Security Question or your IRIS Username.

 Back to Top

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